Privacy Policy

Privacy Policy of www.helenthehypnotist.co.uk - Last update: 05/03/2019

This website collects some Personal Data of its Users.

ABOUT HELEN WEIR HYPNOTHERAPY I am a fully qualified clinical hypnotherapist and EFT practitioner.

COLLECTION OF PERSONAL INFORMATION In order to be able to get ‘a better picture’ of your issues, I often collect relevant information from you about yourself. I may also want to take a case history which can help with the diagnosis process (if needed). I gain this information through spoken and/or written channels. I may also collect information about your contact details and your medical information.

USE OF PERSONAL INFORMATION Personal information collected by me via email, telephone contact or face to face is stored and used by myself for the purpose of delivering your therapy. All this information is stored in a secure and confidential filing system.

With your consent, information about your therapy may be shared with other relevant professionals involved in your treatment. For example, I may share an update on your progress with your GP (if applies).

Unless I am required to do so by law, I do NOT disclose any personal information collected to any person other that as set out above.

I do not give or sell details to any third parties.

HOW I USE PERSONAL INFORMATION I use information collected to:

Prepare and plan therapy sessions, formulating relevant advice, compiling strategies and ideas. In addition to this I will use your personal information to contact you to make appointments, to send you reminders and links to hypnotherapy downloads that are relevant for your treatment.

HOW I STORE PERSONAL INFORMATION All information about your therapy is stored securely in a locked filing cabinet that only I have access to. Electronic communications such as emails are stored in my email system which has a secure password and is accessible only by me. Text messages are stored on my mobile phone which is secure and accessible only by me. During therapy sessions I may write notes and then store this information with your file.

UK DATA PROTECTION LAW AND EU GENERAL DATA PROTECTION REGULATIONS Data Protection Law lays down wide-ranging rules, backed up by criminal sanctions, for the processing of information about identifiable, living individuals. It also gives individuals certain rights in relation to personal data held about them by others.

MY LAWFUL BASIS FOR PROCESSING PERSONAL INFORMATION My lawful basis for processing and storing personal information is one of legitimate interest. I need to process your personal information in order to deliver a high quality hypnotherapy service; I have a legitimate interest to process and store your data.

Data relating to an individual’s health is classified as ‘Special Category Data’ under section 9 of the GDPR. The regulations specify that health professionals who are “legally bound to professional secrecy” may have a lawful basis for processing this data.

MY RESPONSIBILITIES I am committed to maintaining the security and confidentiality of your records. I actively implement security measures to ensure your information is safe. I will not release your personal details to any third party without first seeking your consent unless this is allowed for or required by law.

YOUR RIGHTS Data protection legislation gives you, the parent/carer, various rights. The most important of these are as follows:

You have the right to a copy of information we hold about you. You have the right to ask for your record to be amended if you believe that it is wrong. HOW TO ACCESS YOUR RECORDS Please contact me directly if you would like to access your notes and I will explain the process and where to send a letter (a request cannot be made via email as written signature is required). There is a £10 administration fee. Further information about data protection and your rights is available from the Information Commissioner’s Office on 0303 123 1113.

Helen Weir Clinical Hypnotherapist and EFT Practitioner March 2019